Contact Us

If you have any TarHeel Linux related question or problem, contact us and we will help.  There are several ways to contact us.

  1. Submit a Remedy ticket.  Click the following link to submit an online help request.
    ITS Online Help Request
    It requires valid ONYEN to proceed.  In the “Type of help needed:” field, select “Research Computing – TarHeel Linux Support“.  Then, in the “Problem Description” box, write out your question or problem.
  2. The Development Team for TarHeel Linux can be contacted at
  3. Call 962-HELP and ask to submit a ticket to “Research Computing – TarHeel Linux Support“.
  4. Call 962-9803 to speak to ITS Research Computing support personnel.
  5. Email and describe your TarHeel Linux problem.